Shipping & Delivery
UK Delivery Prices
International Delivery Prices
How can I see the status of my order?
You can check your order status online and track the delivery of your packages by visiting Your Account.
How do I cancel an order before it ships?
Most orders you place enter the shipping process fast so we can get your items to you as soon as possible.
1. If your order hasn't shipped: You can cancel the order via the Your Account page.
2. If your order has already shipped: Since orders in the shipping process cannot be modified, you'll need to refuse delivery or initiate a return when the item arrives.
When can I expect my order to arrive?
When you place an order, we will estimate shipping and delivery dates based upon the availability of your items and the shipping options you choose. Shipping date estimates will appear in your order form during checkout. You can also check both shipping and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.
What should I do if my order was damaged or lost in transit?
If your order was damaged in transit, please use the contact us page to get in touch.
If you did not receive your order, track your package and check the estimated delivery times in Your Account.
What should I do if I received the wrong item or an item was missing?
If you received the wrong item or an item you didn't order, please use the contact us page to get in touch.
|
|
Delivery Option |
Dispatched Using |
Expected Delivery Time |
Price |
|
|
UK - Standard Free Delivery |
Royal Mail 1st Class |
1-2 working days |
£0.00 |
|
|
UK - Express Delivery |
Royal Mail Special Delivery |
Next working day Monday - Friday |
£4.98 |
International Delivery Prices
|
|
Delivery Option |
Dispatched Using |
Expected Delivery Time |
Price |
|
|
EU & International - Standard Delivery |
Royal Mail International or Airsure |
3-10 Working days |
£4.95 |
How can I see the status of my order?
You can check your order status online and track the delivery of your packages by visiting Your Account.
How do I cancel an order before it ships?
Most orders you place enter the shipping process fast so we can get your items to you as soon as possible.
1. If your order hasn't shipped: You can cancel the order via the Your Account page.
2. If your order has already shipped: Since orders in the shipping process cannot be modified, you'll need to refuse delivery or initiate a return when the item arrives.
When can I expect my order to arrive?
When you place an order, we will estimate shipping and delivery dates based upon the availability of your items and the shipping options you choose. Shipping date estimates will appear in your order form during checkout. You can also check both shipping and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.
What should I do if my order was damaged or lost in transit?
If your order was damaged in transit, please use the contact us page to get in touch.
If you did not receive your order, track your package and check the estimated delivery times in Your Account.
What should I do if I received the wrong item or an item was missing?
If you received the wrong item or an item you didn't order, please use the contact us page to get in touch.
